Refund Policy
Last updated September 27, 2026
1. Premium purchases
All purchases made through the bot, including seize Premium, are generally non-refundable. By completing a purchase, you acknowledge that digital goods are delivered instantly and cannot be returned.
2. Exceptions
We may grant a refund on a case-by-case basis if the services you paid for were not provided as described, or if a technical issue prevented you from using them. To request an exception, contact us on our support server with your payment details and a description of the issue within 7 days of purchase.
3. Blacklisted & terminated accounts
If access to the bot is revoked due to a violation of our Terms of Service, any associated purchases are forfeited and will not be refunded.
4. Chargebacks
Filing an unauthorized chargeback or payment dispute may result in the blacklisting of your account and your server from the bot.
5. Contact
If you have any questions about this policy, you can reach us on our support server.